| Prices are in Euro and do not include 19% VAT |
| One-Time |
Represents the initial payment for the service set-up |
| Deposit |
Amount used as buffer of the payment in the case of invoice payment delays |
| Subscription |
Monthly fee for the services |
| Add-on |
Rates per additional minute , envelope , operator |
| Description |
Description of the service offered |
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| Type |
Description |
One Time |
Deposit |
Monthly |
Addon |
| Inbound Voice Service |
| Customer Services |
100 EUR |
|
150 EUR |
450 / Operator |
We offer you personalized IVR a local phone number with following patterns +4021 ; +4031 ; +407x. On contract basis we can offer the service on 0801(Unitel) numbers. We use Voip CallCenter from Cisco , IP Phones 7960, Operator Training , Quality Monitoring , Forecast.
Our expertise is with Banks Insurance Companies and Professional Services Providers |
| HelpDesk Level 1 & 2 |
200 EUR |
|
200 EUR |
650 / Operator |
We offer you personalized IVR a local phone number with following patterns +4021 ; +4031 ; +407x. On contract basis we can offer the service on 0801(Unitel) numbers. We use Voip CallCenter from Cisco , IP Phones 7960, Operator Training , Quality Monitoring , Forecast.
Our expertise is with Banks Insurance Companies and Professional Services Providers. Operators and Team Leaders have advanced knowledge-base in Networking , Cisco Computer Network Associate Degree. The Service includes but is not limited to: Software Setup , Troubleshooting , Dial-up Connection Problems , Mail Client Problems, Outsourced Network Complaints. We use troubleshooting methods such as FAQ and web push-up. Our expertise is with ISPs and, Outsourced Network Maintenance |
| Info-Line |
100 EUR |
|
150 EUR |
450 / Operator |
We offer you personalized IVR a local phone number with following patterns +4021 ; +4031 ; +407x. On contract basis we can offer the service on 0801(Unitel) numbers. We use Voip CallCenter from Cisco , IP Phones 7960, Operator Training , Quality Monitoring , Forecast.
Our expertise is with Banks Insurance Companies and Professional Services Providers The service is offered on an Q&A basis with escalation procedures.
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| Order Taking |
100 EUR |
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150 EUR |
450 / Operator |
We offer you personalized IVR a local phone number with following patterns +4021 ; +4031 ; +407x. On contract basis we can offer the service on 0801(Unitel) numbers. We use Voip CallCenter from Cisco , IP Phones 7960, Operator Training , Quality Monitoring , Forecast.
Our expertise is with Banks Insurance Companies and Professional Services Providers We can provide an Order Tracking application and we interact with your customers. We send the feedback into the the application and we follow every state of the order till the moment the client confirms the order had been delivered. Our expertise is with ISPs prepaid cards |
| Outbound Voice Services |
| TeleMarketing |
200 EUR |
450 EUR |
150 EUR |
450 / Operator | 0,20 / Min |
| We call your prospects letting them know about your company services. We process every call and we are sending you the feedback of every call. We use state-of-the-art technology such as one-click dial , re-call status and personalized surveys for your customers. Our expertise includes Surveys and Customer Contact, Market Research, Database Cleansing,
Credit Contro,l Advertising Sales, Response Hotline, Mail Shot Follow-up |
| Lead Generation |
200 EUR |
450 EUR |
150 EUR |
450 / Operator | 0,20 / Min |
| Aspect BS even combs through large numbers of existing and prospective customers to generate effective leads for your sales people. Aspect offers B2B & B2C communication services by setting extremely qualified appointments and generating highly effective sales leads for its customers |
| New Product/Service to Customer |
100 EUR |
450 EUR |
|
0,50 / Min |
A smart organisation knows how important it is to derive maximum mileage out of the existing customer base. That’s why Aspect BS assists
you in introducing your new products and services to your existing customers |
| H.R. Process |
100 EUR |
450 EUR |
150 EUR |
0,50 / Min |
We can provide contact details and informations about the open positions. We can do the initial screening based on the survey. We setup appointments with candidates and we do all the meeting planning required. |
Campaign Services |
| Customer Interaction |
100 EUR |
500 EUR |
150 EUR |
0,50 / Min |
| Aspect BS delivers an exhaustive range of
customer post-sales services, be it updating the customer data, greeting, reminder or a
follow-up. |
| Dealer Locator |
100 EUR |
|
150 EUR |
0,50 / Min |
Whether a location based referral, or a criteria based match, our agents can help your customers connect with you. Aspect BS can make it easy for customers to find you. If you own offices nationwide, advertise a single, easy-to-remember number and let our Dealer Locator Service put them in touch with you. We will reduce the call spike you receive after an advertising release, and allow your branches to concentrate on their own business.
We can provide information based on zip code like the nearest store locations, timings, direct phone numbers and driving directions. And what not, this locator service can be based on criteria other than just location if the information is made available to us, such as product stock, etc. You may even wish to make special unadvertised offers available to these callers as an incentive to visit your store.
As with our other services, these callers may be tracked and reported for demographic purposes, or used to generate mailing lists and labels. |
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| Credit&Collection |
200 EUR |
500 EUR |
|
0,50 / Min
0,50 / Plic |
| Another crucial aspect of your business, i.e. raising funds or making collection calls is taken care of in an expert manner with Aspect BS at your assistance. Aspect BS executes a judicious, customer focused approach to remind customers and discuss payment
plans if necessary. Professionals with relevant experience and right attitude make the collections a success for you. |
| Event RSVP |
100 EUR |
|
150 EUR |
0,50 / Min |
| We give you our Reservation Line for publishing in the invitations and we will answer the calls , ask the survey questions and we will send you a feedback with the number of confirmed seats , reason for not confirming. The subscription can be on Event or on Monthly basis |
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